We support our clients in the strategic creation of new business models that are based on digital technologies and platforms, designing and developing projects that generate a new client experience, to achieve the building of value that differentiates them in the market.Through kick off research sessions, we define the objectives, identify client needs and opportunities, and we prepare a work plan with the necessary research tools under a top-down and bottom-up methodology. From the research during the allocated time to the execution of the work plan, we give results in deliverable finds and estimates as opportunities.
We bring out methodologies centered on persons through creative ideation workshops with the goal of identifying business opportunities and challenges connected to our clients’ digital transformation strategy. Thanks to the results of these sessions, we prioritize and focus on the short-, medium-, and long-term needs, generating service characterization through the Sophos Solutions centers of excellence needed to offer defined, end-to-end digital value for our clients.
Digital transformation demands optimized experiences, not only for device performance but also for connecting users with our clients’ services and products. For this, Experience Design is essential to ensure the success of said products with the end user. Through consolidated processes like heuristic analysis, generative research, user testing and design research, the CoE UX/UI from Sophos Solutions converts client needs into products and services that respond to the requirements of the users. In this transversal manner, all stages of the process operate with interdisciplinary equipment and high capacity, which includes service, experience, communication and interaction perspectives, or in technical terms: Service Design, User Experience Design, UX writing, User Interface design. All of this always has the user and their context at the center.
We implement and design indicators for the validation of the development of our clients’ digital transformation strategy and we put it into motion from the minimum viable product. At this stage, we are constantly guiding and following up on our products and services for our clients, identifying opportunities for improvement for decision-making in future implementations.
We look for the best tools to get the results that clients expect from our services.
Leaders in the financial industry have trusted our services for over 15 years.
We have technological and methodological accelerators that add value and focus on getting early victories.