We support our clients in the strategic creation of new business models based on digital technologies and platforms, designing and developing projects that generate a new client experience, to achieve the building of value that differentiates them in the market.Through research kick off sessions, we define objectives, identify client needs and opportunities, and prepare a work plan with the research tools needed while using a top-down and bottom-up methodology. From research to work plan execution, we deliver findings and estimates as opportunities.
From innovation, we start with person-centered methodologies through creative ideation workshops with the goal of identifying business opportunities and challenges connected to our clients’ digital transformation strategy.Thanks to the results of these sessions, we prioritize and focus on their short-, medium-, and long-term needs, generating service characterization through the Sophos Solutions centers of excellence needed to offer defined, end-to-end digital value to our clients.
Digital transformation demands optimized experiences, not only for device performance but also for connecting users with our clients’ services and products. Experience Design is essential to ensure the success of said products with the end user. Through consolidated processes like heuristic analysis, generative research, user testing and design research, the CoE UX/UI from Sophos Solutions converts client needs into products and services that respond to user requirements. All stages of the process operate with interdisciplinary equipment and high capacity, which includes service, experience, communication, and interaction perspectives, or in technical terms: Service Design, User Experience Design, UX writing, and User Interface design. All this always has the user and their context at the center.
We implement and design indicators to validate the development of our clients’ digital transformation strategy, and we put it into motion starting with the minimum viable product. At this stage, we are constantly guiding and monitoring our products and services for our clients, identifying opportunities for improvement in decision-making for future implementations.
We look for the best tools to get the results that clients expect from our services.
Leaders in the financial industry have trusted our services for over 15 years.
We have technological and methodological accelerators that add value and focus on getting early victories.